Managed Technology
Managed IT services with security built into every task.
We take care of computers, user accounts, permissions, backups, and everyday help requests. Our technicians know that a loose end in IT today is tomorrow's security hole, so they tie them off.
30 minutes. Tell us what keeps breaking and we will show you what it puts in danger.
Small IT headaches become break-ins when they are ignored
A sluggish computer wastes time. A computer nobody manages, loaded with customer files, puts the business in real danger.
The same goes for an exit checklist that was never completed, which leaves a departed worker with a working login. It also goes for backups that have run for years with no one ever restoring a file. You only learn they were broken on the day you need them.
Given enough months, an everyday nuisance turns into an emergency. Well-run IT is the least expensive protection available, since it resolves these nuisances long before a criminal can use them.
The same goes for an exit checklist that was never completed, which leaves a departed worker with a working login. It also goes for backups that have run for years with no one ever restoring a file. You only learn they were broken on the day you need them.
Given enough months, an everyday nuisance turns into an emergency. Well-run IT is the least expensive protection available, since it resolves these nuisances long before a criminal can use them.
What we manage for you
User accounts and permissions
We check who can reach what on a regular calendar, require multi-factor authentication (MFA), and keep administrator rights with the few who truly need them. Left alone, access only grows. We prune it.
Business email
Mailboxes, shared calendars, spam filtering, and sender authentication in Microsoft 365 or Google Workspace, set up with care instead of left on factory settings.
Computers and mobile devices
Each laptop, desktop, phone, and tablet gets a standard build and regular patches, and stays on our dashboard even when it spends its whole life outside your building.
Shared files and collaboration
SharePoint, OneDrive, Teams, and Google Drive arranged so documents have a proper home, outside sharing is intentional, and each employee's reach matches the job they hold today.
Backup and restore
We back up the information your company could not operate without, then prove it by restoring files on a set timetable. You should never learn a backup is broken in the middle of a crisis.
Help desk
When a staff member is locked out or stuck, a US-based technician who knows your systems responds quickly and explains the fix in plain terms.
The Droptine approach
01
Get the foundation in order
We count every device, bring each one under management, remove stale accounts, and confirm that mail and backups work. It is unexciting work, and most companies have never finished it.
02
Tighten who can reach what
Any login, shared mailbox, administrator role, or vendor connection has to be justified by a present-day need. Whatever fails that test is removed.
03
Hold the line
Patching, permission reviews, restore tests, and record keeping happen on a calendar. Nothing waits for a failure to prompt it.
Six warning signs in your current IT
No one has a complete inventory of the computers and phones that hold business data.
A departing employee's logins stay live for days or weeks.
A backup restore has never been attempted.
Administrator passwords are kept in a shared file or known to a single person.
Your IT company answers quickly, yet it has never warned you about a security concern.
Insurance and compliance forms send everyone digging through old emails for answers.
Get IT that protects the business while it keeps it running.
When one person's memory and a lot of good intentions are holding your systems together, it is time for a firmer foundation. We can build it with you.